teamcharge

Your strategy is only as good as the ability to get things done.

Between deciding and doing sits a layer of friction nothing you own can see. TeamCharge finds it and guides people to clear what’s genuinely theirs to resolve.

A SaaS product and a smartphone app. Live within days. No integration required.

Underpinned by Nobel Prize-winning research
Hayek · Prigogine · Simon · Hurwicz, Maskin & Myerson · Ostrom
01
The problem

You have been in this room.

You’ve seen a great strategy launched that quietly died. Something happened somewhere between deciding and doing. Nobody quite knew what.

The answer lives in a layer your organisation cannot see.

Zoom into any single person you’ll find three layers of hidden friction, which determine whether things get done, or they grind to a halt.

Person
Structural · 6
The structures and rules set by the management hierarchy.
Relationships · 15
The working relationships each person relies on to get things done.
Personal · 1
A person's internal state: who they are, and what they carry into the week.
22potential friction points per person, every week.

Multiply your headcount by 22. That is the scale of the challenge.

02
How it works

Each person addresses their own friction.

That takes workload off the management structure, saves time and increases bandwidth to get work done.

Surveys with action plans, manager coaching and nudging all pile more onto the manager.

Nobody asks whether it was even the manager’s problem in the first place.

TeamCharge answers this by guiding self-directed action at every level. Resolve issues where they arise, and they stop bouncing up, down and sideways.

Once a week, every person runs one short loop. Not for HR. Not for the manager. For the individual.

1
Reflect
2
Diagnose
3
Act
4
Done
Your guideTeamCharge
Your guide
Welcome back, Sam.
You’re building adaptability, the skill that takes you furthest.

Since January, you’ve sorted out 23 things yourself.

Remember this is a private space. Nobody else can read this.
Start this week

One issue, chased all the way through. Every week.

What cannot be resolved locally travels upward as a fact based pattern, not feelings or individual responses, and only after every level below has tried to fix it.

03
The benefits

TeamCharge benefits everyone who uses it, from the frontline worker to the CEO.

Individual
You handle things that get in your way.
You feel more control over your work and it makes work easier.
Manager
Your week stops being firefighting.
You're no longer overloaded with issues that aren't yours to resolve.
Chief People Officer
People resolve what is theirs before it becomes yours.
Workforce capacity and capability builds week by week, organically.
Chief Executive
Decisions execute faster.
A workforce that adapts faster to changing conditions becomes a strategic asset.
04
The science

This is not an opinion about work. It is a model built on evidence.

TeamCharge is the product of 45 years combined subject matter expertise, 200+ hours of candid executive conversations, 50,000+ manager coaching conversations, and empirical data.

Five Nobel prize winning bodies of work guide TeamCharge:

Local knowledge
The person doing the job knows things the top never sees.
Problems are best solved right where that knowledge sits. (Hayek)
Limited attention
No one at the top can hold a whole organisation in their head.
Past a point they stop looking and guess, usually blaming the nearest person. (Simon)
The right level
People closest to a problem usually fix it best.
Each level handles what it can; only what it can’t moves up. (Ostrom)
Honesty made safe
People are only honest when it is safe to be.
Build it so honesty is always the safe choice, and you finally get the truth. (Hurwicz, Maskin & Myerson)
Change from the bottom
Organisations do not adapt because the top orders it.
They adapt through thousands of small moves by everyone. (Prigogine)
05
The founders

Built by people who lived the problem.

TeamCharge is a subsidiary of Leadership Success, founded in 2011 and built by three founders who have spent years inside organisations observing this friction layer first hand.

Co-founder & CEO
Anthony Nash
Host of the Enterprise Alchemy podcast: 200+ hours of C-suite conversations, all circling the gap between deciding and doing.
Co-founder & CPO
Nathan Vaughan
Has shaped product design and development at Leadership Success for fourteen years.
Co-founder & COO
Mikalie Nash
Keeps TeamCharge grounded in what actually happens inside organisations.
The conclusion

Not a survey. Not a coaching platform. Not a dashboard. The layer underneath them all.

We call it adaptive capacity infrastructure.

Your people resolve what’s theirs before it becomes yours. Your workforce gains the flexibility to adapt to changing circumstances faster. That flexibility becomes a competitive advantage.

Whatever comes next: be ready.